Front of House and TRIBE Team Training Manager

We are looking for a full-time experienced fitness-based Front of House Manager and TRIBE Team Trainingreg; Manager with a ‘go-getting’ attitude with excellent leadership skills and a strong team approach.

You will be responsible for managing a small FOH team along with managing a team of TRIBE coaches. You will have proven methods of membership retention for both club members and TRIBE members, previous staff management experience including rosters, QC’ing coaches and FOH performance reviews. All aspects of financial management processes and reporting are required so excellent knowledge of Xero highly desirable.
You will need to be customer focused, goal driven with excellent communication skills, superior English and high quality administration skills. Self-motivation, initiative and high attention to detail are essential characteristics.
You must have extensive knowledge of TRIBE Team Trainingreg; including full module certification in a minimum of two programmes. Current first aid certificate also required. Previous management skills essential.
You will be responsible for:
• Ensuring highly efficient operation for the Front of House
• Providing leadership, motivation, and innovation to your team
• Managing quality, cost control and overseeing rostering of fitness and group exercise
• Quality Control, assessing and managing a group of TRIBE coaches
• General administration duties
Essential Skills:
• Excellent level of communication skills
• Exceptional attention to detail
• Previous experience of leading a team of people towards a sales target
• TRIBE Coach certified –minimum two programmes required
• Excellent working knowledge of Xero – invoicing / payroll / managing contractors
• Passionate about the health and fitness industry

If you think this could be for you, please email your CV and cover letter to explain why you would be an awesome addition to our team - haagon@tribeteamtraining.com. Closing Date: 17th June 2018.